The risks in releasing product features too often
Tech startups often think constantly adding features is good. It isn’t. Here’s why.
Where is the User Experience Heading?
The future of how we engage with digital technology is all about context, time and place…
Digital exhaustion in the workplace
It’s more than “zoom fatigue” that leaves us exhausted at the end of the day. Here’s what’s really going on…
Knowledge Loss in the Digital Workplace
Knowledge loss has always been a challenge. The pandemic and working from home has exacerbated it. What can you do?
How we perceive digital technologies shapes how we accept them
Perceptions play a key role in how technologies are adopted by consumers. Here’s why.
What does “digital technology” really mean?
What does digital mean? Why is it distinct from other technologies? We look at the implications
What Does “Phygital” Really Mean?
The non-marketing version of what phygital really means and how it relates to humans.
What a smartphone says about change resistance
When it comes to a digital transformation (we prefer the word adaptation) the biggest challenge is people. And the key part of that, aside from personalities, siloed and kingdom building is the ability to adapt to change. In the ethnographic studies I’ve done at the start of developing a digital adaptation strategy for organizations, the…
Moving to a collaborative IT services model
For decades, IT departments for the most part, have worked in companies in a cooperative model. With advances in technology and employees becoming increasingly more technically adept and cross-platform and data integration also becoming standard, the IT service model needs to change. We feel that model is one that is more collaborative. It’s on the…